Hi,

I'm Plinio. I acquire and grow customers for tech companies going global.

Open to Customer Success, Account Management, and Operations
Built a startup with rails in 31 countries
Originated $30M+ in 18 months
Closed and managed a $300M account
2 master's degrees

Seven years, three continents
Always pushing growth.

2021—2025
COO & Co-founder · Betaramps
31 countries
Payment infrastructure · United Kingdom
API-first payment infrastructure powered by stablecoins. I was responsible for partnerships, API integrations, compliance, product, money movement, and monitoring. The operation runs across the US, LatAm, and Europe.
Launched rails in 31 countries · Defined and automated 95% of the transaction flow · Crossed $1M in annual TPV
2020—2021
Sales Manager · Cellulant
$100M lead
Pan-African payments · Kenya
Led sales for global e-commerce merchants across Africa; ran feasibility on a $100M enterprise lead, surfacing FX-pricing gaps, and proposed USDT/NGN liquidity swaps to mitigate currency risk.
2018—2019
Senior Account Manager & Customer Success · EBANX
−67% support tickets
Cross-border e-commerce payments · Brazil
Merchants under $100k a month had no account manager, and every new country meant a manual loop through CS, Compliance, and Tech. I built a self-serve path for low-risk merchants: manual support tickets fell by two-thirds in a quarter, and upsells grew 18%.
2016—2018
Business Developer · EBANX
80+ merchants
Cross-border e-commerce payments · Brazil
Acquired 80+ international merchants, generating $30M+ in new processing volume over 18 months. Co-led LatAm localization, including a Mexico installment integration that lifted AOV by 126% MoM.
2025—2026
University of Texas at Austin
MS, Technology Commercialization · Honors Graduate, GPA 3.91
2020
Harvard Business School
CORe: Credential of Readiness, Global Business
2015—2016
University of Kent
MSc Finance, Investment & Risk · Distinction
Areas
  • Onboarding and go-live
  • Account growth and renewals
  • Partner and integration management
  • Cross-border e-commerce
  • Payments, FX, and stablecoins
  • Data: SQL, Tableau, dashboards
Useful tools I've built
  • Self-serve country activationHubSpot, Tableau, Mailchimp
  • Transaction monitoring by corridorSQL, JetAdmin, DBeaver
  • An hourly monitoring agentPython, Claude Code
Languages
  • English · fluent
  • French · fluent
  • Portuguese · fluent
  • Wolof · fluent
  • Spanish · basic
Awards
  • Best Negotiator Award · MSTC 2026
  • Most Collaborative Student Award · MSTC 2026
  • Winner of the Launch Competition · MSTC 2026
Let's have a chat
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